When you walk into a healthcare facility, a friendly receptionist can set the tone for your entire experience as a patient. Medical receptionists are often the face of the facility, as they are the first person to greet patients upon arrival and the last to help them at checkout.
Medical reception jobs in Kansas City can be a fulfilling and rewarding experience with the right employer.
Kansas City Orthopedic Alliance is an independent practice that provides individualized, patient-centered care to all patients who walk through our doors. We treat thousands of patients across our 6 locations—Overland Park, Merriam, Leawood, Belton, Kansas City, and Blue Springs. If you’re looking for medical reception jobs in Kansas City, we have opportunities for you.
Front desk receptionist
Our medical receptionists greet and help patients as they enter our clinic. The front desk receptionist answers and directs phone calls, helps patients complete registration, schedules appointments, handles payments, and maintains the cleanliness of the waiting room.
Qualifications
The best candidates for this position will have:
- Medical office experience
- A high school diploma or GED
- A friendly personality
Necessary skills
To be successful in this position, you must have:
- A customer service mindset
- Basic computer skills
- A professional attitude and appearance
- Excellent organizational skills
- Multi-tasking and time-management skills
Call Center Specialist
Our call center specialists work at a central location in our Leawood office. These team members are excellent communicators and are focused on customer service. Responsibilities include answering and directing phone calls, collecting patient information, receiving referrals, confirming insurance coverage, and more.
Qualifications
The best candidates for this position will have:
- A high school diploma or GED
- The ability to communicate in English (Bilingual in Spanish is a plus)
- 1 year of relevant experience or training (preferred)
- Knowledge of medical terminology (preferred)
- Knowledge of health insurance policies (preferred)
Necessary skills
To be successful in this position, you must have:
- Positive interpersonal relations with patients, employees, and providers
- Computer skills
- Communication skills
- Excellent organizational skills
- Multi-tasking and time-management skills
Working at KCOA
When you work at KCOA, you will be part of the largest orthopedic practice in Kansas City. We offer highly competitive compensation and benefits to our employees. If you’re looking for a work-life balance, opportunities for career advancement, and a positive working environment, take a look at the open positions on our website.
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Apply for medical reception jobs in Kansas City
Kansas City Orthopedic Alliance is dedicated to creating a superior patient experience for all. If you’re ready to make a lasting difference in the lives of patients, our team would love to hear from you.
Wherever you are in Kansas City, you’ll find a KCOA clinic nearby. Our providers cover Lee’s Summit, Leawood, Lenexa, Olathe, Johnson County, and more!
KCOA is a diverse team with different backgrounds, skills, and experiences. Whether you need an entry-level position or are searching for medical assistant jobs in Kansas City, we have the best medical career opportunities for you.
If you have questions about our available positions, contact KCOA and we will be happy to help.
