Dickson-Diveley Orthopaedics Announces New Director of Clinic Operations

Rebecca Hanna has earned a promotion to director of clinic operations at Dickson-Diveley Orthopaedics. It is a new position for the clinic, said Jim Bloom, practice administrator.

Hanna will assume leadership responsibility for daily operations of the clinic’s patient care services, call center, front office, workers compensation, and medical-legal teams. Bloom will continue to provide overall executive level leadership of the clinic, including financial reporting, board governance, risk management, marketing and business development, contracting, and other key aspects of the independent medical practice group.

Hanna has served as supervisor of patient care services since 2012. She joined the clinic as a patient care tech in 2008. Prior to that, she worked more than 10 years as a medical assistant and then 10 more years as office manager for James R. Webb, MD, at Shawnee Medical Practice. Soon after he retired, she joined Dickson-Diveley Orthopaedics.

She is a nationally certified medical assistant, a member of the American Association of Orthopaedic Executives (AAOE) and a member of Midwest AAOE. She has a White Belt in Lean Six Sigma, a methodology for continuous process improvement. Hanna is a Shawnee Mission North High School graduate and attended Johnson County Community College.

She and her husband Greg have four adult children, who have all graduated from college and have started careers of their own.

Dickson-Diveley Orthopaedics has 16 physicians and seven physician extenders. It has two offices in the Kansas City area, at the Kansas City Orthopaedic Institute, 3651 College Blvd., Leawood, and at Medical Plaza I on the campus of Saint Luke’s Hospital of Kansas City, 4320 Wornall Road, Kansas City, Mo.