Kansas City, MO – Brian J. Divelbiss, M.D., orthopedic surgeon at Dickson-Diveley Orthopaedics, has won a 2014 Vitals On-Time Award. The award came from those whose opinions matter most on this issue – his patients.
Dr. Divelbiss joins Lowry Jones Jr., M.D., also of Dickson-Diveley Orthopaedics, as a 2014 Vitals On-Time Award recipient.
The award recognizes doctors who manage their clock effectively. Based on the reviews collected last year, patients of Drs. Jones and Divelbiss reported shorter-than-average wait times at their office.
Vitals reported that the national wait time to see a physician runs 20 minutes, 16 seconds in 2014.
Vitals On-Time Doctors, meanwhile, averaged a wait time of 11 minutes.
In addition, Vitals On-Time Award winners must have an overall patient rating of at least 3.0 or higher (out of 4.0). Winning doctors must also have a medical license in good standing with no sanctions.
“We’re proud to recognize physicians who run their practice effectively and efficiently,” said Mitch Rothschild, CEO of Vitals. “Wait time is an increasingly important factor that impacts patients’ choice, and ultimately their relationship with their physician.”
Rothschild said no one wants to wait long. He said 10 percent of people in a recent Vitals’ study cited long waits as reason enough to find a new doctor.
Each year, Vitals receives millions of patient-reported ratings on various components of their doctor’s care, including how long a patient waits to see the doctor. Vitals On-Time Award recognizes doctors who manage their practice effectively and efficiently.
Dickson-Diveley Orthopaedics has two clinic locations in the Kansas City area, one at the Kansas City Orthopaedic Institute, 3651 College Blvd., Leawood, KS, and the other on the campus of Saint Luke’s Hospital of Kansas City, Medical Plaza Building 1, Suite 610, 4320 Wornall Rd, Kansas City, MO, 64111.
Patients may call 913-319-7600 to make an appointment.
